Fiona M. Asonga

NATIONALITY Kenyan

CAREER HIGHLIGHTS

1996
1st Prize Global Youth Essay Competition: AIESEC International
THEME: Interdependence – Learning and Acting for a Shared Future

1997
Speaker at Official Opening Plenary Students International Conference (Basel, Switzerland)
TOPIC: Role of the Youth in an Interdependent Society

1999
Best Customer Service Executive for the year: Take Two Communications Kenya Ltd

2008
Positioned the Telecommunications Service Providers Association as one of the top three industry bodies in the East African Region involved in the European Union ProInvest Program

2009
Began positioning the Kenya Internet Exchange Point as a Key Regional IXP
Lobbied government on behalf of Submarine cable providers for a reduction in the submarine cable landing fees and suitable terms for operators under the Unified Licensing Regime
Established the Kenya Industry Computer Security Incident Response Team at the Kenya Internet Exchange Point

2010
Represented the Local Internet Community on the organizing Committee of the 37th ICANN Nairobi Meeting
In partnership with the Internet Society organized the 1st Africa Peering and Interconnection Forum that brought together operators, government and academia representatives from the different African countries and the rest of the world to share experiences on existing infrastructure and related policy.
Ensured the establishment of two back up locations for the Kenya Internet Exchange Point at Chancery Building, Nairobi and the SEACOM Landing station, Mombasa
Nominated and elected as one of Afrinic’s Representatives to the Address Council of the Address Supporting Organization (ASO) for period 2011 to 2013

2011
Team Leader of Technical Team for United Nations Internet Governance Forum held in
Nairobi, Kenya
Successfully lobbied the regulators of the East Africa Communications Organization (EACO) to facilitate Internet growth within the region by allowing operators to peer at any of the existing Internet Exchange Point without the need for additional licenses

2012
Successfully facilitated the improvement on value addition of the Industry Computer Security Response Team (CSIRT) services to industry through strategic partnerships
Member of the AFRINIC Bylaw Review Committee

2013
Introduction of a public cyber security quarterly and annual reports for Kenyan
networks
Member of the Second ICANN Accountability and Transparency Review Team representing the Address Supporting Organization
Member of the ICANN Academy Working Group representing the Address Supporting Organization
Nominated and elected as one of Afrinic’s Representatives to the Address Council of the Address Supporting Organization (ASO) for period 2014 to 2016

2014
Co-ordinated with the Board of Directors to develop a new strategy for TESPOK
Advisory Council Member for Africa of the Public Internet Registry .NGO Program for period 2015 and 2016

2015
Member of the ICANN Cross Community Working Group on Accountability of the IANA Stewardship Transition representing the Address Supporting organization
Launched new TESPOK strategy and brand with a new name from Telecommunications Service Providers of Kenya to Technology Service Providers of Kenya
Co-ordinator Africa Women in ICT program sponsored by the Internet Society

CORE COMPETENCIES
Ability to develop strong interpersonal relationships to meet set objective Good Communication and negotiation skills Strong analytical and strategy development skills Strong ability to multi-task

PROFESSIONAL EXPERIENCE
2008 –To date Chief Executive Officer
TECHNOLOGY SERVICE PROVIDERS ASSOCIATION OF KENYA /
KENYA INTERNET EXCHANGE POINT
ADVOCACY OF ICT POLICY AND REGULATIONS NAIROBI, KENYA
Main duties and responsibilities:
• Provide leadership, manage and oversee the day-to-day operations of the secretariat as well as to build human capacity for the organization and ensuring statutory compliance
• Maintaining a continuous flow of information between the Board, the Committees, Members, Government and the Industry Stakeholders at large while ensuring the association’s mandate to its members is effectively addressed.
• Engage members in development of key industry policy issues based on an industry wide focus for key items and then sub-sector specific items
• Interpreting and implementing the decisions of the Board while making recommendations on improvement in the running and impact of the association for the benefit of the organization and its members
• Participate and co-ordinate organization of shows, exhibitions, seminars, meetings and other forums relevant towards the growth of the Association.
• Manage and coordinate all financial and fundraising activities for the association.
• Represent the Association on boards and committees as and when required by the Board of Directors and members

2006 – 2008 Administrator
TELECOMMUNICATIONS SERVICE PROVIDERS ASSOCIATION OF KENYA/
KENYA INTERNET EXCHANGE POINT
ADVOCACY OF ICT POLICY AND REGULATIONS NAIROBI, KENYA
Main duties and responsibilities:
• Establishing and managing financial and administrative system
• Coordinate office logistics, supervise, manage and oversee the day-to-day operations
• Maintaining a continuous flow of information between the Board, the Committees, Members and the Industry Stakeholders at large.
• Participating and organising shows, exhibitions, seminars, meetings and other forums relevant towards the growth of the Association.
• Maintain records of documents, correspondence drafting and document handling
• Manage managerial meetings including taking minutes, preparing and disseminating minutes.

2005 – 2006 Account Manager and Marketing Executive
SEVEN SEAS TECHNOLOGIES LIMITED
INFORMATION TECHNOLOGY CONSULTANTS NAIROBI, KENYA
Main duties and responsibilities:
• Oversee the client relationship management.
• Oversee preparation of IT solutions proposals for key accounts in Kenya & Uganda.
• Ensure positive visibility and perception of the organization to the public.
• Develop and co-ordinate the implementation of suitable marketing plan
• Co-ordinate weekly and monthly reports for the sale and marketing sections.

2004 Business Development Executive
WISELINKS OUTDOOR ADVERTISING
MARKETING CONSULTANTS NAIROBI, KENYA
Main duties and responsibilities:
• Solicitation, management and implementation of new business to successful completion in fulfilment of clients’ expectations.
• Co-ordination and supervision of existing projects and clients.
• Running the promotions, merchandising and events department from ideas and concepts generation, proposal writing, recruitment and training of personnel to overall conclusive implementation.
• Analyse and compile market data from various projects
• Preparing reports in line with agreements set with the various clients.

2003 Assistant Editor and Co-ordinator
AFRIKA YETU
SOCIETY OF JESUS – JESUIT COMMUNITY NAIROBI, KENYA
Main duties and responsibilities:
• Review and edit articles forwarded for publishing in the Afrika Yetu International Journal
• Research on development topics in Africa for publication in the journal.
• Develop the articles to provide relevant information that can assist the Jesuit Community in developing relevant projects for different African Countries.
• Ensure the mailing of the Afrika Yetu Journal to Jesuit Communities around the world.

2000 Investment Analyst (Internship)
DRY ASSOCIATES LTD.
INVESTMENT ADVISORS NAIROBI, KENYA
Main duties and responsibilities:
• Maintained Database of economic activity.
• Prepared reports for each client’s investment portfolio.
• Improved on the organizations client base by bringing in new clients.
• Developed information memorandums to suit clients’ needs and investment objectives.

1997 – 2000 Research and Customer Service Representative
TAKE TWO COMMUNICATION LIMITED
MARKETING CONSULTANTS NAIROBI, KENYA
Main duties and responsibilities:
• Developed and supervised working teams.
• Carryout field research on various FMCG products
• Improved the organization’s sales performance by attending to customer queries and complaints.
• Initiated customer centered product promotions and was recognized as the best service representative for the year 1999.

1996 – 2000 Assistant Librarian (Work Study Program)
UNITED STATES INTERNATIONAL UNIVERSITY – AFRICA
ACADEMIC INSTITUTION NAIROBI, KENYA
Main duties and responsibilities:
• Preparing information bulletins for the community
• Identifying students’ research needs and assisting them find the relevant material.
• Enhancing the process of acquisition of new books.
• Improved on service delivery by training interns and fellow work-study
participants.

VOLUNTEER EXPERIENCE
2011 to Date Address Council Member
ADDRESS SUPPORTING ORGANIZATION – AFRINIC MAURITIUS
Main duties and responsibilities:
• Undertaking a role in the global policy development process
• Providing recommendations to the Board of ICANN concerning the recognition of new RIRs, according to agreed requirements and policies as currently described in http://www.icann.org/icp/icp-2.htm
• Defining procedures for selection of individuals to serve on other ICANN bodies, in particular on the ICANN Board, and implementing any roles assigned to the Address Council in such procedures.
• Providing advice to the Board of ICANN on number resource allocation policy, in conjunction with the RIRs.
• Developing procedures for conducting business in support of ASO responsibilities

2014 to Date Director
ASONGA KUCHIO FOUNDATION NAIROBI, KENYA
Main duties and responsibilities:
• Provide guidance in ensuring statutory compliance of the organization
• Contribute towards development of the organization’s strategy and direction
• Provide guidance to the Managing Director in ensuring targets and agreed objectives are met

2014 to Date Advisory Council Member
PUBLIC INTREST REGISTRY- .NGO PROGRAM RESTON, USA
Main duties and responsibilities:
• Provide guidance in ensuring statutory compliance of the organization
• Contribute towards development of the organization’s strategy and direction
• Provide guidance to the Managing Director in ensuring targets and agreed objectives are met

2013 to Date Steering Committee Member
AFRICA INTERNET EXCHANGE POINT ASSOCIATION – AFIX
Main duties and responsibilities:
• Facilitate data collection on various exchange points in Nairobi
• Facilitate sharing of information between IXPs on Best Practices
• Stimulate growth of IXPs in Africa by identifying various ways of support from various quarters

2007- 2011 Parish Pastoral Council Secretary
ST PAUL’S UNIVERSITY CHAPEL NAIROBI, KENYA
Main duties and responsibilities:
• Maintain reports of the various church group activities, events and meeting attendance
• Prepare and circulate Parish Council minutes and group activity updates
• Identify suitable professionals to assist the various groups effectively run their activities
• Organize and maintain a general calendar for all church activities run by various groups
• Provide updates on decisions of the Council on issues affecting the community

2000 – 2008 Group Secretary and Communication Board Member
FRIENDS OF ST PAUL’S CHRISTIAN COMMUNITY
ST PAUL’S UNIVERSITY CHAPEL NAIROBI, KENYA
Main duties and responsibilities:
• Identify suitable professionals for the various types of publications produced by various groups.
• Co-ordinate the collection of advertisements, publication and sales of various publications.
• Compiling the Youth and Children sections of the community magazine.
• To facilitate publicity on key issues in the Kenyan social, political and economic scene.

EDUCATION
2014 – 2016 CHARTED MANAGEMENT INSTITUTE LONDON,UK
Ongoing – Level 7 Management Certificate

2014 INTERNATIONAL CENTER FOR
PARLIAMENTARY STUDIES LONDON, UK
Professional Certificate in ICT-Assisted Development

2015 UNITED STATES INTERNATIONAL
UNIVERSITY – AFRICA NAIROBI, KENYA
Masters of Business Administration – ongoing
• Dual Concentrations: Strategy management and Information Systems. Undertaking Thesis assignment on E-readiness of Companies in Kenya

2010 TRAINING AND CONSULTING ASSOCIATES NAIROBI, KENYA
Certificate in Policy Formulation, Analysis and Advocacy

2005 CISCO TRAINING NAIROBI, KENYA
Cisco Certification

1995 – 2000 UNITED STATES INTERNATIONAL
UNIVERSITY – AFRICA NAIROBI, KENYA
Bachelor of Science Degree
International Business Administration – Finance Concentration